Effective Date: 7 September 2024

Kobi Furniture and Interior Designs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kobifurniture.com, make a purchase, or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: When you make a purchase, register an account, or contact us, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment details.

• Transaction Information: We collect details about your purchases and interactions with our services, including the products you buy, the payment method used, and your order history.

• Technical Data: We collect information about your device, browser, and usage of our website. This includes IP addresses, browser types, operating systems, and access times. We may also use cookies and other tracking technologies to enhance your experience.

• Communication Data: We may collect and store the content of communications you send us, including customer service inquiries and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: To fulfill orders, process payments, and deliver products to you.

• To Improve Our Services: To analyze usage patterns and improve the functionality and content of our website.

• To Communicate with You: To send order confirmations, updates, promotional offers, newsletters, and respond to your inquiries.

• To Personalize Your Experience: To tailor content and recommendations based on your preferences and browsing history.

• To Ensure Security: To detect and prevent fraud, and ensure the security of our website and services.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing agencies.

• For Legal Compliance: We may disclose your information if required to do so by law, or to respond to legal processes, or to protect our rights and the rights of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Rights and Choices

• Access and Correction: You have the right to access, update, or correct your personal information by logging into your account or contacting us.

• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or contacting us directly.

• Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Kobi Furniture and Interior Designs
Taifa Burkina
Accra, Ga East
Email: info@kobifurniture.com
Phone: +233 (0) 54 992 5124