Privacy & Data Protection

Privacy Policy

Effective Date: 7 September 2024 • Kobi Furniture and Interior Designs • https://kobifurniture.com

Kobi Furniture and Interior Designs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://kobifurniture.com), make a purchase, or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy.
1

Information We Collect

When you interact with Kobi Furniture and Interior Designs, we may collect the following types of information:

Personal Information

When you make a purchase, register an account, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment details.

Transaction Information

We collect details about your purchases and interactions with our services, including the products you buy, the payment method used, and your order history.

Technical Data

We collect information about your device, browser, and usage of our website. This includes IP addresses, browser types, operating systems, and access times. We may also use cookies and tracking technologies.

Communication Data

We may collect and store the content of communications you send us, including customer service inquiries, feedback, and custom furniture quotation requests.

2

How We Use Your Information

We use the information we collect for the following essential purposes:

  • • To Process Transactions:To fulfill orders, process payments, and deliver products safely to your door.
  • • To Improve Our Services:To analyze usage patterns and improve website functionality, performance, and catalogue navigation.
  • • To Communicate with You:To send order confirmations, delivery updates, promotional offers, newsletters, and respond to inquiries.
  • • To Personalize Experience:To tailor interior design recommendations and featured collections based on your browsing preferences.
  • • To Ensure Security:To detect and prevent fraudulent activities and safeguard the integrity of our platform.
3

How We Share Your Information

We may share your information in the following limited circumstances:

  • • Service Providers:With verified third-party partners who perform essential operations on our behalf (e.g. payment gateways like Paystack, dispatch logistics coordinators, and email services).
  • • Legal Compliance:When required by law, statutory authorities, or court order to protect our legal rights, prevent fraud, and enforce our terms of service.
  • • Business Transfers:In the event of a merger, acquisition, or restructuring, customer information may be transferred as part of corporate assets under identical privacy protections.
4

Your Rights and Choices

  • • Access & Correction:You have the right to access, update, or correct your personal information at any time by logging into your account dashboard or contacting our support team.
  • • Marketing Opt-Out:You can opt-out of promotional marketing emails or SMS announcements at any time using the unsubscribe link or by contacting us directly.
  • • Cookie Preferences:You can manage cookie settings through your browser preferences. Disabling non-essential cookies will not prevent you from browsing our furniture collections.
5

Data Security

256-Bit SSL Encryption & Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment data is encrypted and processed through certified PCI-DSS compliant gateways.

* While we take industry-standard precautions, no electronic data transmission over the Internet can be guaranteed to be 100% impenetrable.

7

Children's Privacy

Our services and products are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of unintentional data collection from a minor, we will take immediate steps to delete such records.

8

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and revising the Effective Date at the top. We encourage you to review this policy periodically.

9

Contact Us

If you have any questions, data requests, or concerns regarding this Privacy Policy, please contact our team:

Kobi Furniture and Interior Designs • Taifa Burkina, Accra, Ga East, Ghana